Terms of service

1. Parties and definitions

1.1 These terms govern the supply of website development and hosting services by [registered company name to be supplied], registration number [registration number to be supplied], trading as CatalogueConnect ("we", "us"), to the client identified in the accepted quotation ("you").

1.2 "The Site" means the website we build and host for you under these terms.

1.3 "The Supplier" means Amrod Corporate Solutions (Pty) Ltd.

1.4 "The Supplier API" means the application programming interface published by the Supplier through which product, price and stock data is read.

1.5 "The Build Fee" means the once-off fee of R18 999. "The Monthly Fee" means R399 per month for the first six months of service and R499 per month after that.

2. What we supply

2.1 We build the Site to the specification published at catalogueconnect.co.za/what-you-get as at the date your quotation is accepted.

2.2 We connect the Site to the Supplier API using credentials you provide, and we configure scheduled synchronisation of product, category, price and stock data.

2.3 For as long as the Monthly Fee is paid, we provide hosting, an SSL certificate, a co.za domain registered in your name, mailboxes on that domain, daily backups, and monitoring of the scheduled synchronisation.

2.4 Work not described in clause 2.1 to 2.3 is quoted separately and is not performed without your written acceptance.

2.5 What we do not supply

2.5.1 We do not supply a Supplier account. You must hold your own, and the Supplier supplies registered and approved resellers only.

2.5.2 We do not supply access to the Supplier API. That permission is granted by the Supplier against your account, on application by you.

2.5.3 The Supplier API is read only and provides no facility to place an order with the Supplier. The Site captures and prices orders. It does not transmit them to the Supplier, and no configuration of the Site can cause it to do so.

2.5.4 We do not supply written product, category or marketing copy as part of the Build Fee. The Site launches carrying the product descriptions published by the Supplier.

2.5.5 We do not supply branding, print or decoration costs within quotations generated by the Site. The Site calculates product cost. Branding is added by you.

3. What you must provide

3.1 A valid Supplier account, and API access granted against it.

3.2 Credentials for that API access, being a username, a password and a customer code.

3.3 Your logo in a usable digital format, your registered company details, and your trading terms including lead times, delivery arrangements and payment terms.

3.4 Timely responses at the review stage described in clause 4.3.

3.5 We are not liable for delay caused by any of clauses 3.1 to 3.4 not being met.

4. Build, timing and acceptance

4.1 The Build Fee is payable in full before work begins.

4.2 We provide an estimated completion date once we hold the items listed in clauses 3.1 to 3.3. We do not provide a date before that, and any date given earlier is indicative only.

4.3 We present the Site for your review on a private address before it is published. You may request corrections to pricing configuration, category selection and wording at that stage.

4.4 The Site is deemed accepted on the earlier of your written acceptance or seven days after it is made available for review without written objection.

4.5 The Monthly Fee becomes payable from the date the Site is published.

5. Fees and payment

5.1 The Monthly Fee is payable monthly in advance.

5.2 The Monthly Fee increases from R399 to R499 on the first day of the seventh month of service.

5.3 Any change to the Monthly Fee other than that described in clause 5.2 requires two calendar months' written notice to you.

5.4 Prices exclude value added tax where it applies.

5.5 If the Monthly Fee is unpaid for thirty days we may suspend the Site after giving you seven days' written notice. Suspension does not affect clause 7.

6. Term and termination

6.1 The hosting and synchronisation service runs month to month.

6.2 Either party may terminate on one calendar month's written notice.

6.3 We may terminate immediately if the Site is used for an unlawful purpose, or if your Supplier account or API access is withdrawn by the Supplier, since the Site cannot function without it.

6.4 The Build Fee is not refundable once work has begun.

7. Ownership on termination

7.1 The domain is registered in your name and remains yours.

7.2 The website content, your product data, your customer records and your quotation records are yours. On request we provide an export in a standard format at no charge.

7.3 The synchronisation software and the pricing plugin are licensed to you for the period during which the Monthly Fee is paid. That licence ends when the service ends, and those components stop operating.

7.4 Nothing in clause 7.3 permits us to withhold anything described in clauses 7.1 and 7.2.

8. Credentials and security

8.1 Supplier API credentials you provide are stored outside the web root, are not readable through the Site, and are used only to read data from the Supplier API on your behalf.

8.2 Your cost prices are not transmitted to visitors' browsers and are removed from stored quotation records.

8.3 You should request a dedicated API user from the Supplier. Where API credentials are shared with a login used by a person, a password change by that person will stop synchronisation, and we cannot prevent that.

8.4 You must tell us without delay if you believe your credentials have been compromised.

9. Limits of what we control

9.1 The Supplier API is operated by the Supplier. Its availability, its content, its accuracy and its continued existence are outside our control.

9.2 The Supplier API is unavailable daily between 00:00 and 01:00 South African time. This is normal operation of the Supplier's system.

9.3 We are not liable for loss arising from data published by the Supplier being incorrect, incomplete or out of date.

9.4 Prices and stock displayed on the Site reflect the last successful synchronisation. They are not a warranty of availability at the moment of display.

9.5 We do not warrant uninterrupted availability of the Site. We do warrant that we will act on a failure of scheduled synchronisation once it is detected or reported.

10. Relationship with the Supplier

10.1 We are an independent web developer. We are not an agent, employee, partner, reseller or authorised representative of the Supplier.

10.2 We have no arrangement with the Supplier concerning your account, your pricing tier, your API access or your orders.

10.3 References to the Supplier on our website and on the Site identify the source of catalogue data. They do not indicate any endorsement by the Supplier.

10.4 Supplier trade marks, product images and product descriptions remain the property of their owners. Your right to use them derives from your agreement with the Supplier, not from these terms.

11. Liability

11.1 Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be limited.

11.2 Subject to clause 11.1, our total liability arising from this agreement in any twelve-month period is limited to the fees you paid us in that period.

11.3 Subject to clause 11.1, we are not liable for loss of profit, loss of business, loss of anticipated saving, or indirect or consequential loss.

12. General

12.1 These terms and the accepted quotation are the whole agreement between us.

12.2 Changes to these terms apply to work accepted after the change and are not applied retrospectively.

12.3 This agreement is governed by the law of the Republic of South Africa.

12.4 Where you are a juristic person, section 14 of the Consumer Protection Act 68 of 2008 does not apply to this agreement.

13. Contact

Written notice under these terms may be sent to hello@catalogueconnect.co.za, or to [physical address to be supplied].